Frequently Asked Questions
Your guide to style, shipping, and shopping with Access Denied.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location, usually arriving within 10-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that certain limited-edition drops may be eligible for store credit only.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a relaxed fit or sizing down for a tailored look.
Do you restock sold-out collections?
To maintain exclusivity, most of our seasonal collections are limited runs. However, you can sign up for 'Back in Stock' notifications on the product page for our core essentials.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How should I care for my Access Denied garments?
To preserve the quality of the fabrics and prints, we recommend washing items inside out in cold water and hanging them to dry.